Solution Briefs

Failover and Out-of-Band Management for Branch Continuity

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+1.855.813.3385 | cradlepoint.com 1 Failover & Out-of-Band Management for Branch Continuity Maximizing Revenue & Minimizing Risk to Your Brand Wide-Area Network (WAN) Challenges WAN Downtime What if during peak business hours, while sales are booming and your critical data is being updated, your company's wired Internet connection were to fail at one or more locations? For distributed enterprises with branch offices, the consequences of just a few minutes of downtime ripple across the entire company—impacting revenue, costs, security, and brand credibility. Router failure Link failure is not the only cause of a serious WAN issue. Routers can go down for various reasons including misconfiguration of an access control list, bouncing an interface, shutting down the wrong interface, unresponsive devices after reboots, and DNS issues. In many cases, the router may be unable to receive or send IP or Ethernet traffic, making remote IP troubleshooting impossible. Without Branch Failover Solution SOLUTION BRIEF FAILOVER & OOBM Without Branch Failover Solution "90% of issues with land-line disruptions are in the last mile, so when your primary land- line goes down, chances are that your secondary land-line — the one you're using for redundancy — will go down too." Constantini Koutrais, Systems Administrator, Blinds to Go Traditional Options for High Availability There are several options that organizations pursue to achieve higher WAN availability. Redundant wired services can be deployed as active or failover links. However, wired services usually follow the same path and trench, and they typically go down together. Also, adding T1 and T3 lines can greatly increase costs across multiple sites. On the WAN router side, there are three main options for addressing router failure. First, organizations can store preconfigured spares at the location and train local employees to set up the router. Second, organizations have historically used Plain Old Telephone Service (POTS) for Out-of-Band Management (OOBM) to dial into routers. Third, the organization can pay to send a service truck to the location to troubleshoot the out-of-service router. +1.855.813.3385 | cradlepoint.com 1 30-60 days to install wired broadband services Wired broadband outage Router is down OR OR

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