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Clackamas County Fire Department Utilizes Constant LTE Access to Connect GPS for Life-Saving CAD System

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CASE STUDY CHARGEITSPOT ©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com 3 Time-Saving Deployment, Visibility & Management Through the Cloud The Clackamas Fire IT department uses the cloud management capabilities of NetCloud to remotely configure and continue managing Cradlepoint routers by group, which conserves significant man-hours when dealing with dozens of vehicles spread all over the county. The IT team also uses NetCloud to cross-reference AVL information with CAD recommendations to make sure dispatch information is accurate. Robust WiFi for Technologies & Field Reports Inside & Outside Vehicles High-performance WiFi provided by the Cradlepoint solution connects technologies — ranging from tablets to specialized fire and HazMat applications — that help emergency personnel do their jobs better both inside and around the perimeter of their vehicles. In Clackamas' medic units, connection-dependent devices include laptops, which staff use to begin patient reports and other work that can reduce the time to care once they reach the hospital. If Internet access were affected during a major disaster, the IT team could connect first responders to a secure, encrypted network for patient care and CAD data while placing local residents on a separate public WiFi network. "During a natural disaster, we could easily just flip on the public WiFi network if approved by the fire chief, tell people the SSID, and get community members connected immediately," said Horst. Learn more at cradlepoint.com Through NetCloud Manager, router firmware upgrades within the fleet that used to take about 3 days now are done remotely in about 3 minutes." Mark Horst, Technical Services Administrator for Clackamas Fire District #1

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