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CASE STUDY VALLEY REGIONAL TRANSIT ©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com 2 Customer Profile ValleyRide is the transit services division of Valley Regional Transit (VRT), the regional public transportation authority for Ada and Canyon counties in southwest Idaho. The agency, which spreads 1.3 million trips per year across roughly 60 revenue vehicles, provides fixed-line public transportation services throughout the Boise Metro Area and operates door-to-door paratransit bus services for disabled residents. Challenges Before VRT was introduced to Cradlepoint, the 2G/3G modems in the organization's fixed-route buses had become a significant problem. Connectivity was routinely lost. "The biggest obstacle in our bus system was inconsistent connectivity," said Nick Moran, ITS administrator. Each Internet failure prevented the on-board vehicle logic unit (VLU) from doing its job, which was to provide GPS/AVL functionality and to communicate with a traffic signal priority (TSP) radio. TSP automatically triggers traffic lights to turn green for buses that are behind schedule. Inconsistent connectivity was causing VLUs to send outdated information — instead of trustworthy real-time data — to VRT's system, which often caused unnecessary manipulation of traffic lights. Inaccurate information also greatly hindered transit users who depended on VRT's route tracking web portal. With a new underground public transportation hub looming, VRT knew its connectivity issues were becoming even more complex. With as many as eight buses underground at any given time, how could the agency ensure reliable GPS access? The agency also had the future in mind. Its existing solution was not capable of allowing the agency to keep up with the U.S. government's 10-year IT&S plan for public transit organizations. Further, VRT wanted to begin offering free rider Wi-Fi. "We needed the best technology to help us move forward," Moran said. Solution For the utmost connectivity and flexibility, VRT deployed Cradlepoint's NetCloud Service fo Mobile and ruggedized wireless LTE routers. The solution includes routing, a Wi-Fi access point, content filtering, GPS, easy integration with AVL platforms, and cloud configuration and troubleshooting. "It wasn't just a modem for our buses. It was a comprehensive solution," said Billy Wingfield, operations director for VRT. This solution provides the platform capacity to implement initiatives such as vehicle annunciators and automated passenger counters, all of which are in the organization's five- year IT/IT&S plan. Benefits Always-On Connectivity Whether VRT's buses are in its underground hub or anywhere in Idaho's Treasure Valley, the IT team and drivers can rely on reliable WAN connectivity.

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